Testimonials

“We are delighted to be working with Jerry and the Receptive Tour Consultant team for NYC!  As international operators, Jerry has allowed us to offer the very best of New York City – from itinerary ideas to contracting options, offering the most up-to-date information, the best rates and definitely the very best in service!  We can now sell NYC to our clients knowing that every single thing has been thought of and that they are in expert local hands.  I would strongly recommend Jerry and his team to any operator looking to have a presence in NYC and offering all the very best in this incredible city!  Jerry is a superstar and we value him as an integral part of our North American Pinnacle team.”

– Michele Hammock, Director, North America, Pinnacle Travel

“It will be my pleasure to give you an excellent referral for Receptive Tour Consultants.

I have used them for my student and senior citizen groups. All the guides we’ve had were knowledgeable, pleasant to work with and geared to the groups needs.
We have done guided tours on Ellis Island and guided tours in NYC area….
South St. Seaport, Ground Zero, Chinatown, Little Italy, Times Square, Empire State Bldg., Macy’s Herald Square & much more.

My clients and I have been very pleased with their services.  It’s a pleasure to work with Jerry.  He is professional, attentive and follows up on the tours…before and after the trip.I believe you will be in excellent hands with RTC and I would not hesitate to use them again in the near future. Please let me know if I can be of any further assistance.”

– Liz Castellano, JC Tours Inc., Your Friendly Bus Company


“We would like to inform you that yes D&F Travel is happy with Receptive Tours. We are a motor coach company located near Buffalo in Western New York. We consistently send tours to New York as well as station several buses with drivers with in the busier tourist season within the New York City area to provide service to inbound travelers & their tour directors. Our drivers know the city very well and the comments we have gotten from them regarding Jerry’s abilities are very positive.

I have personally worked with Jerry at Receptive Tours on packages. Greeting and Step on guide service as well as hotel, attraction & restaurant packaging are some of the services Jerry has provided. He is extremely professional and efficient with our groups. Every last detail is tended to when Jerry is involved. The kind of service he has provided us in the past and is currently providing is first class. We are looking forward to continued successful tours in the future.

I would recommend using Receptive Tours on your next excursion to New York City.”

– Elizabeth McCulloch, D&F Travel Tour Department

“Dear Jerry:

Thank you for your follow up call after our tour on August 26th!  As I said, it was wonderful!  I’ve done trips many times to NYC with many local guides and this was the BEST service I’ve experienced! Our tour guide, Fred Pflantzer, did an EXCELLENT job!  I would seldom give a 10 out of 10 but he deserved it!  He has great knowledge of the city, talked to the people with a clear and strong voice (seniors many times have trouble hearing but not with Fred) and he is ENTHUSIASTIC!  I love it when they show some enthusiasm and he certainly does and that helps to bring the city ALIVE for all of us who visit! His love for the city was obvious and that’s exactly what we like to hear when beginning a visit!

The entire group thoroughly enjoyed the trip and when it is kicked off with a strong start like Fred provided…it’s bound to go well….Fred did that for us and we thank you very much for his service!

Thanks much and sure will keep in touch.”

– Larry Alvey, Tour Manager

“Dear Jerry,

I cannot thank you enough for all your support and help with my dance tour. You were absolutely brilliant. You made the trip what it was and it would not have been the same without you. You could not do enough for us and we all warmed to you immediately. Your passion for your city and your job was clear – thank you for sharing this with us! We very much enjoyed your company throughout the tour.

You taught the girls so much about the city and sights and you were a truly inspirational individual. You had such an impact on the group and we were so appreciative of your help. I hope you liked the gift from the group. I am hoping to run this tour again in a couple of years time and truly hope that you will be out there once again to greet us and give my next group the same unique and fantastic experience.

You are an asset to your company!”

– Katrina, Beaconsfield HS – February 14-18, 2010 – Pinnacle